Smart Policy Platform B2C Channel Suite
Comprehensive Insurance B2C Channel suite
Smart Policy Platform B2C Channel Suite
Mobile App
Mobile App for Android & Apple Devices (Incl. Mobiles & Tablets). The app will be downloadable from Google Play Store & Apple Store
Online Web Sales
The exiting website of the insurance company can be an insurance web selling & claim servicing website in no time.
Back-office Platform
Smart Policy Back-office Secured IT Architecture will be available 24/7 to serve the online clients on both Mobile Apps & Insurance Company Websites.
Payment Integrated
Integrated with Payment Gateway that will support payment over Mobile Money, Master & Visa Payments. The payment facility will also support payment over NMB Branch & Wakala Integration
The b2c channel will enable the customers to buy insurance online on their computers over Web Browser or their Mobile Apps.
The customer will be able to view quotes and apply for buying the policy online after successful premium payment. This is the medium of selling insurance will reach out to all the internet customer segment covering both Mobile & Internet Users.
The purpose of such online channels is to provide services accessible to the customers and ease of service to them. This is the reason why customers globally are moving towards online purchases as it makes them comfortable to buy from their offices and home at their leisure.
Business today is reaching out to the customers and this suite will put the insurance company in every possible way to serve its customer on its doorstep.
Online Insurance Buying Process
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Step 1
Choose Type of Insurance
B2C channel will list all the policies for the customer to choose.
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Step 2
Capture Basic Information
The customer will ask for basic information for Quote
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Step 3
Shows Instant Quote
Instant Quote will be provided with the basic information provided
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Step 4
Capture Additional Info
If the customer further wishes to apply for the policy, additional quick information will be asked to capture.
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Step 5
Confirm Order
The customer confirms the information captured before payment
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Step 6
Pay Premium Online
Customer can pay premium over Mobile Money or Card Payment
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Step 7
Policy is Issued
After the successful payment the policy is issued and the customer gets the policy on the email within 5 minutes.
Online Claim Submission Process
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(Step 1)
Select Type of Loss
The insured will be able to select various types of losses for submitting the claim. The b2c channel will also track the location of the submission.
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(Step 2)
Capture Accident Cause
Insured will be allowed to select from the various predefined Causes of Accident and tag it to the claim submission.
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(Step 3)
Capture Accident Circumstance
Briefly insured will be allowed to capture the circumstance of the accident.
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(Step 4)
Take Accident Pictures
Insured will be allowed to take pictures of the accident.
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(Step 5)
Submit Claim
Insured will submit the claim for the insurance company review.
b2c Live Projects
May 23, 2020
Alliance Online Web Sales
The existing website of Alliance Insurance is been converted into B2c Web Selling Portal integrated with Payment Systems so that customers can get an instant quote as well as pay the premium online for availing the policy. As soon as ... read more
Projects
May 23, 2020
Alliance BIMA Chap Chap App
The BIMA Chap Chap is a b2c Mobile App downloadable from Apple Store & Google Playstore. The App is integrated with online payment for instant premium payment over Mobile Money & Card Payment that includes Master & Visa Cards.
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